Swiss infrastructure
Swiss servers underpin the reference architecture, with service scope and processing locations defined for each implementation
AI & TRUST / INTELLIGENCE FOR BUSINESSConnected intelligence
Connected intelligence
Data under control
AI is a cross-disciplinary capability in our innovation work. We integrate it into projects and develop AI-based business software to connect people, information and processes in a coordinated environment
Swiss serversNo-retention AI architectureGDPR by design
Explore AI for your business ↓01 / THE TECHNOLOGY WE WORK WITHProcessing capability
Processing capability
Attention to data
The quality of an AI solution also depends on how the information entrusted to it is handled
Our reference architecture uses Swiss servers and is designed not to retain request content at the AI processing layer. This technology underpins our project work and the development of business applications
CG Research connects technology with the need: defining the use case, structuring requirements, coordinating development with the technology specialists involved and assessing the solution’s usefulness in its actual context
02 / THE FOUNDATIONS OF TRUSTArchitecture matters
01 02 03 04
Architecture matters
Terms must be defined
No retention at the AI layer
Processing designed not to retain request content. Its scope also requires verification of logging, caching and backup policies for the services used
Data protection & GDPR
Minimisation, roles, access and processing terms are considered from the design stage and assessed for the specific solution
Control & oversight
AI outputs are used with defined validation criteria, usage limits and responsibilities, particularly when they affect business decisions and activities
Server location and no-retention processing are architectural elements. GDPR compliance concerns the full processing operation and requires technical, organisational and contractual assessments for each project
03 / AI-BASED BUSINESS SOFTWAREA connected business
A connected business
A 360° view
We design software environments that connect business functions and bring information, activities and people together
THE STARTING POINT
Tools that do not talk to each other
Duplicate files, scattered information, repeated data entry and manual hand-offs between applications
THE PROJECT OBJECTIVE
A coordinated environment
Connected processes, role-based access to information and AI capabilities integrated into everyday work
PEOPLE + PROCESSES + DATA + AI
The objective is to overcome fragmentation and replace redundant tools. Where a system needs to remain, we assess integration: the choice depends on functionality, data, technical constraints and business obligations
04 / FUNCTIONS TO CONNECTAI within the workflow
Leadership & oversight Operations & processes Customers & business development Documents & administration Knowledge & people Quality & innovation
AI within the workflow
Across the business
Explore a map of functions that can be designed. Modules are defined around the business’s needs and do not represent a preconfigured standard product
A coordinated view of the business
Connect objectives, data and activities to give leadership a usable basis for decisions
- Dashboards built around agreed indicators
- Information summaries across business functions
- Support for reviewing variances and priorities
Fewer disconnected hand-offs
Coordinate activities and responsibilities, identifying where automation and AI could reduce repetitive work and duplication
- Workflows and task assignment
- Progress states and hand-offs between functions
- Automations to define and validate for the process
Connected commercial information
Bring customer knowledge, opportunities and commercial activities into a shared workflow
- Management of contacts, opportunities and follow-up actions
- Support for preparing proposals and documents
- Connection between customer requests and internal activities
From documents to action
Organise documents and administrative steps, connecting them with processes and tools that need to remain in operation
- Assisted document search and classification
- Support for information extraction, comparison and summaries
- Assessment of integrations with business and administration systems
Make company knowledge accessible
Make procedures, instructions and knowledge available to authorised people, with references and controls
- Assisted access to company documentation
- Role-based organisation of access and content
- Support for training and knowledge transfer
Connect improvement and development
Connect evidence, issues and improvement initiatives to inform new projects
- Structured collection of observations and findings
- Support for comparing hypotheses and alternatives
- Coordination of development activities, reviews and documentation
05 / THE DATA PATHWAYProcessing does not mean
01 02 03
Processing does not mean
retaining everything
Authorised information
Required data, purposes and authorised users are defined
AI processing
The reference architecture provides Swiss servers and processing without retaining content at the AI layer
Controlled results
Business software may retain the documents and results the company chooses to keep, under defined access and retention rules
Two distinct layers
No retention by the AI service does not mean deleting the company’s operational data. Documents, records, activities and results may require application-level storage for business use: retention periods, access and deletion are defined separately
06 / FROM NEED TO SOFTWAREThe platform starts
The platform starts
with how you work
- 01
Map
Processes, tools, data and issues to connect
- 02
Design
Priority modules, architecture, access and controls
- 03
Prototype
An initial concrete scope with validation criteria
- 04
Connect
Planned integrations and data migration
- 05
Validate
Functionality, adoption and outcomes against objectives
07 / QUESTIONS ABOUT AI & DATAClarity before
Clarity before
implementation
Can we replace every business application?
The objective is a unified environment that removes duplication and redundant tools. Full replacement is assessed for each case: some systems may require integration, continuity arrangements or specialist functionality that must remain
Does the AI retain the information it receives?
The reference architecture is designed not to retain content at the AI layer. Before activation, we define the actual service scope, including logging, caching and backup policies, and distinguish the data that business software needs to retain
Do Swiss servers automatically mean GDPR compliance?
Location is one element of the architecture. Compliance depends on the full processing operation: purposes, data, roles, technical measures, organisation and supplier agreements are assessed for the specific solution
Do these conditions also apply to this website’s contact form?
The contact form uses Formspree, a service separate from the project AI infrastructure. Enquiries are stored in its dashboard and forwarded to CG Research’s inbox, as described in this website’s privacy information
Data-protection framework references: European Commission — GDPR · Website privacy
DESIGN YOUR NEXT STEPWhich tools would you like
Which tools would you like
to bring together?
Tell us how your business works today and where information or activities become fragmented. We start with processes to assess an AI-based software environment with defined objectives, architecture and controls
Let’s discuss your business ↗FROM SIGNAL TO OPPORTUNITY
Where could AI help your business?
Clarify your needs before choosing a technology or solution
Discover your need 8 questions · No registration